“When managing international projects,
I always look for people
who already found themselves in this situation before,
so I know they will understand
what I really need
without me having to explain it
over and over again”
“When you manage a multi-country project,
You cannot be expected
to know all the cultural context and subtleties.
It is therefore extremely important
to find people who have in-depth knowledge
of their market and of the sector
you are dealing with”
“Sometimes after the briefing you realize that
the researcher is not ready, or that things still need to be clarified;
frustrating as this may be, as long as it’s before the field part, things can still be corrected and you’re still OK.
But sometimes you’re in the viewing room, and your client is with you, and you realize that the moderator is missing a point… Boy, are you in trouble”
“When you have to coordinate many
countries at the same time,
good organization is of the utmost importance.
There is simply no room for error”
“I don’t have the time
to keep briefing the agency
or to walk them through the process.
What I need is people who understand quickly and get the job done perfectly”
“I need to work with senior, top-level researchers only,
with a solid experience
in the market we’re dealing with.
Why?
Because that’s the best way to make sure
that things will be done properly”
“When conducting international research
It always feels safer when recruitment is done in-house
and not outsourced.
Why?
Because that way I know I will get Immediate feedback and updates on the recruiting process”

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